| SERVICES |
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Service Engineers |
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Our service engineers are factory trainted at the OEM's site. They have traveled to and from Japan receiving numerous hours of training. |
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Service Support (24 hours a day - 7 days a week) |
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We respond tp telephone calls within 2 hours and can be on-site within 24 hours depending on the time of day that the call was made. |
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Equipment Installation |
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Our engineers have done on-site installation throughout the USA, Europe, and Asia. |
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Equipment Training Courses |
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We offer on-site / off-site training for Operations, Maintenance, and Process. We also offer customized training that will focus on any sub system or a group of systems such as robot training. |
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Equipment Warranty Services |
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SEMIX handles all equipment related warranty issues for services and parts. |
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Equipment Maintenance Service |
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SEMIX performs all equipment related maintenance service on-site. |
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Service Contracts |
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We offer many different types of service contracts from PM's to full on-site service. |
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Equipment Modifications |
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Hardware / Software modifications are done by our service engineers. Safety modifications, SEMI S2 and CE Marking are done in-house. |
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Quality Control |
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We inspect all equipment and parts when they arrive in our warehouse. We also do pre-shipment inspection before any item leaves our facility. |
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Equipment Refurbishment |
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SEMIX has refurbished many of our systems in the field and in our clean room. We specialize in updating all equipment to give our customers many more years of service. |
| DOCUMENTATION |
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Translation |
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Translate Japanese to English to create Service/Operation, and Training Manuals for all systems. |
